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Step-by-step guides and user tutorials for Storello.

Payment Troubleshooting: Declined Cards and Checkout Errors

If your payment is declined during checkout:

  1. 1

    Verify that your card is authorized for online international transactions.

  2. 2

    Check that your billing address matches the details registered with your card issuer.

  3. 3

    Try an alternative credit or debit card.

  4. 4

    If the transaction continues to fail, contact your card issuer or email support at hello@storello.ru.